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Hospital
THE SCENARIO
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300 Employees, Hospital
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Multiple medical plan offerings with different networks, creating internal confusion
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Multiple carriers for Dental, Vision, Disability, Life andSupplemental Benefits
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Aflac coverage in place with unnecessary product options (Dental and Vision)
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Low participation in Voluntary Term Life and Flex due to lack of education
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Annual Enrollment was done on paper for all benefits
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Close to 30% turnover
THE SOLUTION
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Broker consolidated medical plan into single plan offering with $1,000 deductible
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Consolidated Disability, Life and Supplemental Benefits with one carrier
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Replaced Aflac coverage with more comprehensive, less expensive benefit options
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Provided one-on-one consultation to educate employees on benefits offering
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Incorporated online enrollment system to educate and capture all benefit elections
THE RESULTS
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Single Medical plan option was better understood by employees
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Streamlined Administration for employer by consolidation of
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Benefits and shift to paperless environment
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Increased Dental participation from 20% to 35%
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Increased Vision participation from 24% to 38%
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Increased Voluntary Life participation from 10% to 48%
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Increased FSA participation from 26% to 42%
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Increased worksite participation by 52% with only a 4% increase in premium.
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Provided all benefit elections electronically eliminating paperwork and manual data entry
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Perpetual call-center strategy for new hires addressing 30% turnover
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